At KrownPrince, we are committed to delivering your orders quickly, safely, and efficiently. We work with trusted shipping partners to ensure your products arrive in excellent condition.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (where available)
- Delivery times may vary depending on your location, weather conditions, and carrier delays.
Shipping Rates
Shipping charges are calculated at checkout based on the shipping destination, package weight, and selected shipping method. Any promotional free shipping offers will be displayed during checkout.
Order Tracking
Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your shipment until it arrives.
Shipping Destinations
We currently ship throughout the United States. International shipping may be introduced in the future.
Delivery Information
Please ensure that your shipping address is accurate and complete before placing your order. KrownPrince is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.
Delayed or Lost Shipments
While we strive to meet all estimated delivery times, shipping delays may occasionally occur due to weather, holidays, or carrier-related issues. If your package is significantly delayed or appears lost, please contact our customer support team, and we will work with the shipping carrier to resolve the issue.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery. Include your order number and clear photographs of the damaged product and packaging so we can assist you promptly.
Undeliverable Packages
Packages returned due to an incorrect address, failed delivery attempts, or refusal of delivery may be subject to additional shipping charges before reshipment.
Contact Us
If you have any questions regarding shipping or your order status, please contact our customer support team. We are committed to providing prompt assistance and ensuring a smooth shopping experience.